Quick Start How-To Library
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Conversations
The Marketing Area
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What is the Videos Library
What is the Epic 360 Views How to Videos Library
The Epic 360 Views How to Videos Library is a training center that shows businesses how to use the platform’s messaging, automation, CRM, reviews, and payment tools.
Who the videos are for
Who should use the Epic 360 Views training videos
The training videos are designed for business owners, office staff, sales teams, and support teams who use Epic 360 Views to communicate with customers.
What the videos teach
What do the Epic 360 Views how to videos cover
The videos cover texting, web chat, missed call automation, lead management, review requests, payments, email campaigns, and mobile app usage.
Onboarding
Do the how to videos help new users get started
Yes. The Epic 360 Views video library includes onboarding tutorials that show how to set up accounts, connect phone numbers, and activate lead capture.
CRM training
Do the videos show how to use the Epic 360 Views CRM
Yes. The videos explain how to view leads, track conversations, and manage customer records inside the built in CRM.
Messaging training
Do the videos explain how to send and receive texts and chats
Yes. The library includes tutorials on sending text messages, replying to website chats, and managing conversations across multiple channels.
Automation training
Do the how to videos explain automations
Yes. The videos show how to set up automatic follow ups, appointment reminders, and review requests so businesses do not have to send messages manually.
Review management training
Do the videos teach how to get more Google reviews
Yes. The Epic 360 Views video library shows how to send review requests and respond to Google reviews from the platform.
Payment training
Do the how to videos show how to collect payments
Yes. The videos explain how to send invoices, use Text to Pay, and accept Tap to Pay payments from customers.
Mobile app training
Do the videos include mobile app instructions
Yes. There are tutorials showing how to use the Epic 360 Views mobile app to respond to messages and manage leads from a phone.
Self service support
Can I learn Epic 360 Views without contacting support
Yes. The How to Videos Library allows users to find answers and learn features without waiting for support.
Updates and new features
Are new Epic 360 Views features added to the video library
Yes. When new tools and features are released, training videos are added so users can learn what is new and how to use it.
Why training matters
Why does Epic 360 Views include a training library
Epic 360 Views includes training so businesses can use the software effectively and get better results from messaging and automation.
How it helps businesses grow
How do the how to videos help a business make more money
The training videos help businesses respond faster, follow up better, and use automation correctly.
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